Prospects increasingly consult social media: they want to find out exactly what kind of experiences people have with certain products, services or companies. HMS is responding to this. We use social sales in trying to influence potential buyers at an early stage. We also use it to maintain relationships and increase the willingness to purchase. It works like this: we monitor early signs of purchasing via social sales. Who is looking for specific information on Facebook, LinkedIn or Twitter? Might it be relevant to your business? We also actively seek to engage top prospects, particularly through LinkedIn, Twitter and Blogging. In this way, these prospects get a clear idea of your company and your account manager before we call them to make an appointment.
Better understanding of all types of communication
The automation at HMS is that advanced that we can organise all communication with your prospects in one file. Everything is kept together conveniently, including the social sales stage. Therefore, your account manager knows exactly what information the prospect has been looking for, and what has already been shared on social media or over the phone.
Better in communication via various channels
All HMS employees are highly educated and have attended college or university. That means working with people who are highly capable of interacting with your prospects at the right level. Moreover, they know the do’s and don’ts of the different media. After all, tweeting on Twitter is very different to sending a message on LinkedIn in terms of both speed and content. Moreover, you can be sure that all our employees maintain the same tone in accordance with your wishes, whatever the type of communication and appropriate to your account manager and your company.