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If you consent with our cookie statement you agree with additional cookies being placed. what these cookies do can be read in our privacy statement. If you do not content these additonal cookies will not be placed. If you want to know more about the cookies we use, the data that is being collected with those cookies, and your rights about the information being gathered, you can read our privacy statement here.

Mission & Vision

As a specialist in customer contact, HMS communicates with consumers and businesses via phone, e-mail and social media. Through incoming and outgoing calls, we ensure additional revenue, new customers, appointments, proper handling of queries and complaints, and valuable information from the market. Our core business is customer contact in any language and via any channel. We are sincerely committed to always put the customer first, and as such we offer flexible services and custom services, and stick to agreements. This is recognised by our customers, who are HMS’ most important ambassadors.

Even though we have invested a lot in technology and data management, we regard our people as our greatest asset: they go that crucial extra mile. That is how we all pull together at HMS to achieve our common ambition: to be the best in customer contact.

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